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Model Zoo and proxy settings

wbotros
Associate II

Hi, 

I followed the steps to install the Model Zoo, giving all attention to the Proxy settings. there is no chance i was able to install the requitements. issues with proxy. 

Are the username and password in those settings should be my developer account? if yes what is the proxy address to continue? and the port? 

if this is not the case, I am not behind a proxy and this should work. any idea could be wrong? 

I tried the Miniconda, the anaconda shell, Windows power shell, Cmd, no luck. 

Please advise!

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Julian E.
ST Employee

Hello @wbotros,

 

Concerning proxy settings, you need to contact the IT department of your firm... We cannot really help you with that.

 

I didn't really understand what you meant by:

"if this is not the case, I am not behind a proxy and this should work. any idea could be wrong?"

Can you send a screenshot of the error you get in a cmd for example?

 

Have a good day,

Julian


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

View solution in original post

2 REPLIES 2
Julian E.
ST Employee

Hello @wbotros,

 

Concerning proxy settings, you need to contact the IT department of your firm... We cannot really help you with that.

 

I didn't really understand what you meant by:

"if this is not the case, I am not behind a proxy and this should work. any idea could be wrong?"

Can you send a screenshot of the error you get in a cmd for example?

 

Have a good day,

Julian


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Thank you Julian, I tried the install on my desktop after disabling the firewall and it worked, back to the laptop, I had to disable all security from the laptop manufacturer and Windows. 

Thank you for the swift reply yesterday!

 

Wissam