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was there a bug in the last OTA software update? the board is completely dead. how to restore the board?

HAbdo.1
Associate

we have a sensortile that I connected to via the sensor ios app. got a pop up in the app that there's a new firmware available. and pressed ok. following that, the board did not come live. the same thing happened on a second board.

2 REPLIES 2
HAbdo.1
Associate

this is the firmware that crashed now 3rd sensortile.box immediately after the update. 0693W00000FBhHbQAL.jpg

Eleon BORLINI
ST Employee

Hi @HAbdo.1​ ,

please check this post that explains you how to restore the Sensortile.box in case of this kind of issues.

I attach here the last FW version with the bootloader, so that the APK will not ask you the upgrade any more.

If my reply answered your question, please click on Select as Best at the bottom of this post. This will help other users with the same issue to find the answer faster. 

-Eleon