2024-09-13 11:18 AM
Good afternoon.
I'm not sure this is the place to post this but here's the issue. As of today, 9/13/2024, when I go to the st.com website I get an endless barrage of ST adverts that can't be stopped or bypassed. I never get to the login panel, there's no search options and I don't know how long or how many ST pages will be displayed before the site releases the page to get something done. How do I stop the page so I can get somewhere else in the st.com domain. I'm unable to search, download, or log in.
TJM
2024-09-13 01:31 PM
Not sure what you're seeing, but the main pane animates, but the search and other buttons look to work fine here.
Current Chrome, Win 10 Box
2024-09-13 04:30 PM
Hi.
Now using the same browser, Firefox on Linux, without having shut it down for a restart and the st.com site is working normally without changing any config. No explanation for this.
Thanks,
TJM
2024-09-16 06:11 AM
Hello @TJM,
Thanks for reporting this issue. I'm glad it works for you now, but we will investigate the issue as it's somewhat related to this thread: https://community.st.com/t5/feedback-forum/no-quot-three-row-quot-menu-to-go-e-g-to-products-on-st-com/td-p/720105
Best regards,
Laurids
2024-09-17 11:52 AM
Here's a screenshot from today. As long as this icon in the red box is displayed on any st.com page, I can not reach the log in page and if I select any link on the st.com page this icon follows to the next page. Unable to log in or search. This morning I was unable to log in and download files needed for the STM32WB webinar/workshop.
TJM
2024-09-19 07:51 AM
Is this a dead issue? I'm still not able to login to the main st.com site. Apparently, the main cycling page locks out the logon panel and it appears the display of the many advertising panels is not interruptible by the logon panel.
TJM
2024-09-19 07:59 AM
Hi TJM,
I'm still waiting for more information regarding this issue.
In the mean time, there might be a hotfix by using Google Chrome on Linux.
I can't guarantee this works, and I also preface this by fully understanding that you should be able to use the browser you prefer.
I'll report back as soon as I know more.
Best regards,
Laurids
2024-09-19 08:44 AM - edited 2024-09-19 08:46 AM
Where geographically are you situated, roughly..
https://www.st.com/content/st_com/en.html
https://my.st.com/cas/login?lang=en&service=https%3A%2F%2Fwww.st.com%2Fcontent%2Fst_com%2Fen.html
https://www.st.com/content/st_com/en/support/support-home.html
Any Browsers Extensions? Ad Blockers? Scripting disabled?
Behind Corporate Firewall?
2024-09-19 09:13 AM
Thanks. Same result when using Chrome. I never had an issue with this before and it seems it started when the main page was changed to the Li Auto panels.
TJM
2024-09-19 09:16 AM
I'm in Colorado, USA. Never had as issue before the latest website changes with Li Auto. As far as extensions go, I do have some but they haven't changed, I'll make some changes to the ad blocker, but again, never had an issue with this. No firewalls. No VPN in use.
TJM