Issue downloading STM32CubeCLT-Win on st.com

[amirparto]

Why the ST website is always like this since 6 years ago?? It's always a nightmare for me and my colleagues to download a simple file from the ST website. For example right now I'm struggling with downloading the STM32CubeCLT-Win and still no chance. Please do something about it, just look how many people are complaining about the website day by day.

[Lina_DABASINSKAITE]

Hello @amirparto, 

This post has been escalated to the ST Online Support Team for additional assistance. We'll contact you directly.

Best regards, 
Lina

[Charles-Renoir]

Thanks all for raising this issue. It has been raised as top priority incident and the technical team is now working to bring a solution to that shortly.

You'll get notified when this issue is fixed.

We apologize for the inconvenience.

[Charles-Renoir]

Hello @amirparto ,

Did you try to use the 'Download as a guest' flow for downloading that software? The issue we observe on the login flow is not impacting the guest option. That could be a temporary workaround for you.

Anyhow, when the fix will be implemented, you'll be notified.

[Charles-Renoir · Accepted solution]

Hello @amirparto ,

The issue is now fixed. It was related to our network provider. 

You can now download any software using your myST account without any problem.

Again, we apologize for the issue you have faced.