Refund for cancelled order

ckakkk · ‎2025-09-04

Hi team,

I had book an EVB B-G431B-ESC1 from ST store but it cancels by ST.

How can I take back my money and how long for processing?

Order # ST198495

Please advise.

Lina_DABASINSKAITE · ‎2025-09-05

Hi @ckakkk,

Thanks for your message. Your request is escalated to the Online support team. They will contact you directly to your account email address.

In the future, for eStore related cases, please contact the team directly using this link: https://ols.st.com/s/newcase?o=es as indicated on your support page: Support Home - STMicroelectronics.

Kind regards,
Lina

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

View solution in original post

Lina_DABASINSKAITE · ‎2025-09-05

Hi @ckakkk,

Thanks for your message. Your request is escalated to the Online support team. They will contact you directly to your account email address.

In the future, for eStore related cases, please contact the team directly using this link: https://ols.st.com/s/newcase?o=es as indicated on your support page: Support Home - STMicroelectronics.

Kind regards,
Lina

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.