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Notification missing from the notifications list

waclawek.jan
Super User

waclawekjan_0-1690551844366.png

I've clicked on the "bell icon" *after* I've seen this "new notification" on the frontpage.

I've even force-reloaded the notification feed page, but it did not change.

No big loss, just another example that Khoros is just another overjavascripted crap.

JW

 

11 REPLIES 11
waclawek.jan
Super User

... and yes, it *did* appear in the list later, but I did not check, when.

JW

Hi @waclawek.jan 

Thanks for reporting this. Could you please confirm if it was only one-time thing or you see it constantly with all notifications? I've tried to test on my side but usually the notifications are displayed correctly in the feed.

Michael

waclawek.jan
Super User

Hi Michael,

No, I don't make a deliberate observation like this regularly, nor do I intend to watch actively for occurence of this.

This is obviously consequence of unnecessarily complicated design which ultimately will lead to the same modes of failure than jive and salesforce did. It was your choice, without listening to users, again.

JW

Hi @waclawek.jan 

Please let us know if you notice a similar issue with any other notification and we'll try to investigate further. Unfortunately for now we are not able to reproduce this issue.

Michael

Hi @waclawek.jan ,
Thank you for your patience and sharing your feedback. Can you tell us what browser and system you use most often when you notice such cases? This will allow us to better target our internal testing.
Best,
Adam

waclawek.jan
Super User

Hi Adam,

Most often?

I've noticed this once. It would be silly to expect me to check for such irregularity regularly, wouldn't it.

I usually use FF on Windows, it might've been Win8.0 or some flavour of Win10.

JW

@Community Assistance Team 

waclawek.jan
Super User

OK so I've just noticed the same thing happening.

waclawekjan_0-1757408710004.png

JW

waclawek.jan
Super User

It did appear eventually in the list, but later than I made that post above (I *did* reload that list *after* I made the post at 11:05, just to be sure).

I've noticed it only when the next item arrived into it, at 11:39, did not look at it meantime.

waclawekjan_0-1757410776383.png

JW

Andrew Neil
Super User

Not sure if this is quite the same:

AndrewNeil_0-1757412834102.png

On the left (the main forum front page), it says it's a "Reply"; on the right (the notifications feed), there is a "Moved" notification - but no "Reply"

 

PS:

If I look in the thread, there is no reply from @Maxime_MARCHETTO 

A complex system that works is invariably found to have evolved from a simple system that worked.
A complex system designed from scratch never works and cannot be patched up to make it work.