NanoEdge AI Studio training process gets stuck

[PP_Developer]

Hi Supporter:

     I attempted to train a model using NanoEdge AI Studio,Some errors occurred!

    first,I create a NC-class project (ps:I haven't connected the development board. I'm just using the computer for simulation.)

add signal

benchmark

When I clicked "Start," the screen stuck on this page and stayed there all day, only to be closed through the task manager.

What's the problem?

[Julian E. · Accepted solution]

Hello @PP_Developer ,

Everything seems correct at first glance.

Please try to restart your computer to make sure everything related to NanoEdge is closed

Uninstall NanoEdge

Install NanoEdge again.

Sometime, during the installation / update, there are issues due to non-closed elements.

Please keep me updated.

Have a good day,

Julian

[PP_Developer]

The outcome is the same, whether it is restarting the computer or reinstalling the software.

I guess there might be the following several possibilities.

1.Network issue. Is it because I can't access your model library from my end? Could you provide me with a URL or domain name of the model library so that I can ping it?

2.Regarding the issue of permissions, I applied for the serial code through the email. Is it because of insufficient permissions?

3.Regarding the computer configuration issue, do you have any requirements for the configuration of the computer? For example, regarding the memory?

[Julian E.]

Hello,

Can you send me the log files in a zip please:

• Click on the icon as in the screenshot in the bottom left corner.

Network issue may cause error but later in the process.

You don't need permission

As for requirements make sure to have free disk space but that's it...

Julian 

[PP_Developer]

This is log.

[Julian E.]

Hello @PP_Developer,

Do you have the last NanoEdge AI Studio version? the 4.6.0?

If not, could you please install it and try to launch a new benchmark + send me the new logs.

Also, are your data in utf 8 format?

Could you send me your data?

Have a good day,

Julian

[PP_Developer]

It is the installation package of version 4.6.0.

NanoEdge-AI-Studio-Setup-4.6.0 .exe

The attached file contains the data.

[Julian E.]

Hello @PP_Developer,

I don't reproduce your issue.

Could you try to create a new project an use the file attached.

If this does not work, please try:

Can you in this exact order:

1. Reboot your PC
2. delete the NanoEdge folder in program files
3. Make sure everything is deleted
4. Install NanoEdge again
5. Re create your project
6. Import the 2 files you attached
7. Delete the first columns as you will encounter an issue

Please keep me updated

Julian

[PP_Developer]

It was a problem with my computer. After I switched to another one, it worked properly.