2026-03-26 9:30 AM - last edited on 2026-04-15 8:09 AM by Sara BEN HADJ YAHYA
Heyho,
wanted to check if C5 might be good for next project and have a first look at MX2.
Installed it, started project with C562 / Nucleo - and nothing happens, except for a short error message in the bottom right corner of the window: "error when downloading packs" ( + some file name).
Further info:
- Windows 11
- started MX2 first as normal user, then as admin, same behaviour
- all other STM32 tools running fine (MX1, IDE, Prog)
2026-03-26 9:40 AM
Tried to install now via the "Pack manager", now some more error info:
2026-03-27
1:54 AM
- last edited on
2026-03-27
2:28 AM
by
Lina_DABASINSKA
Hi @LCE,
it looks like STM32CubeMX2 cannot validate the HTTPS certificate when downloading packs from
https://developer.st.com/st-pack-server/ ....
This is typically related to network / proxy / corporate security settings:
Could you please share a bit more about your setup?
– Are you working on a corporate network and/or connected through a VPN?
– Are you using an HTTP/HTTPS proxy (company proxy or similar)?
* If you temporarily try from another network (e.g. home / mobile hotspot, without VPN),
do the pack downloads work?
* Do you have any corporate inspection tools / antivirus web protection enabled that might intercept HTTPS traffic?
If yes, can you temporarily disable them or add an exception for developer.st.com and try again?
*Can you open this URL in a browser on the same PC?
https://developer.st.com/st-pack-server/api/v1/pack/STMicroelectronics.nucleo-c562re_hw-board.2.0.0.pack
If the browser also reports a certificate issue.
2026-03-27 4:17 AM
> – Are you working on a corporate network and/or connected through a VPN?
> – Are you using an HTTP/HTTPS proxy (company proxy or similar)?
Absolutely! And we have some strong policies.
But I usually do not have these problems.
> * If you temporarily try from another network (e.g. home / mobile hotspot, without VPN),
> do the pack downloads work?
Not possible, working from home office.
> * Do you have any corporate inspection tools / antivirus web protection enabled that might intercept HTTPS
> traffic?
> If yes, can you temporarily disable them or add an exception for developer.st.com and try again?
I'll try - but probably have to contact out IT department - and they don't like these exceptions...
> Can you open this URL in a browser on the same PC?
> https://developer.st.com/st-pack-server/api/v1/pack/STMicroelectronics.nucleo-c562re_hw-board.2.0.0.pack
> If the browser also reports a certificate issue.
This works - no complaining from browser (MS Edge) or VPN / Security stuff.
2026-03-27 9:40 AM - edited 2026-03-30 3:58 AM
Hi @LCE
Thanks for this clarification
In this case, what you need is to configure a proxy or a certificate to be able to access the servers and download packages.
You can also refer to this article for more details on: How to configure the proxy or certificate
2026-03-30 12:31 AM - edited 2026-03-30 3:30 AM
Thanks for the reply.
(why) has this been changed compared to the old CubeMX ?
CubeMX 1 does not have any problem downloading stuff here.
2026-03-30 9:08 AM
HI @LCE
Nothing has really changed compared to STM32CubeMX.
STM32CubeMX was working in the same way and also needed a proxy/certificate to be configured in order to access the servers and download packages.