i can't log in myST

[dnht]

This is the first time I use STM32cubeIDE ver 1.15.1 . While using it, there are a few operations that need to be logged in. I already have an account in the practice room at school, but when I log in on my personal laptop, I see a box. "Authentication error manage" dialog as shown below

 meanwhile my internet connection is completely normal.

and here is my device information

Device name DESKTOP-4TDRFA4

Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz  2.42 GHz

Installed RAM 8.00 GB (7.74 GB usable)

Device ID 996C43EE-CF99-4860-A14A-D9B1A6AE213A

Product ID 00356-24555-97786-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

I don't know how to fix the above situation, I hope someone can assist me as soon as possible

It would be better if you guide me with pictures or videos, my English is not very good, please understand

You can contact me via 22200165@student.hcmus.edu.vn

sincerely thank !

[dbrooks]

I am having the same problem withe CubeIDE 1.17.0. I cannot connect to MyST via Check For Updates or Manage Embedded Packages. There are a number of similar posts about this error, but I have not yet seen a definitive fix. My IT guy and I have over 8 hours on this issue! I checked Network Settings and Checked Connection worked. I installed Chrome and made it my default browser. I downloaded STM32Cube_FW_H7_V1.12.0 manually and pointed to it in CubeIDE. Still can't login or generate code.

[lkavan]

I have solved this problem to instal STM32CUBE to Linux. It works there...

[dbrooks]

Thanks for responding. I am on Windows.

[OleksandrA]

Ubuntu 22.04  -   not working yet.

[dbrooks]

I discovered a workaround by accident:

1) Deleted the project I had created and opened in the IDE.

2) Uninstalled the IDE.

3) Opened the .ioc file using CubeMX, installed the correct FW drivers and generated code.

4) Re-installed the IDE.

5) Started a new project by opening/importing the .ioc file. I no longer needed to log into MyST to download the FW drivers.

6) Was then able to compile and debug the code.

Having the FW drivers installed prior to creating the IDE project seems to have been the important step.

Good Luck.