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Administrator access for TouchGFX

Chand446209
Associate II

Hi there Touchgfx team,

Touchgfx can not run simulator or generate code on my Win11 laptop. I found out that touchgfx needed administrator access to have those function in Win11, but Win10 not. Because my laptop is for working and provided by my company, I don't have administrator access in Win11. 

Is there any plan to fix this issue?

 

8 REPLIES 8

>>Is there any plan to fix this issue?

If you're working on this for work, this would seem to fall squarely on your IT staff 

Perhaps you can VirtualBox a Win10 instance? Or get issued a Win10 desktop or laptop

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Hi @Tesla DeLorean ,

Thanks for your suggestion.

I have asked for help to the IT staff. And his answer is impossible to give the administrator access to me. If touchgfx will not fix this, I have to downgrade my laptop to Win10.

LouisB
ST Employee

Hello @Chand446209 ,

Could you show me what's the exact message ? 

Best regards,

Louis BOUDO
ST Software Developer | TouchGFX

Hello @LouisB ,

 

I opened a project which can generate code and run simulator with no issue in Win10. But it is failed in my Win11.

I attached two pictures for the generate code log and run simulator log. If I run touchgfx with the administrator access, both are success. 

Hello @Chand446209,

which version of windows 11 are you using ?

Louis BOUDO
ST Software Developer | TouchGFX

Hello @LouisB ,

 

Please check my Win11 version below.

 

Edition Windows 11 Pro
Version 23H2
Installed on ‎4/‎10/‎2024
OS build 22631.3880
Experience Windows Feature Experience Pack 1000.22700.1020.0

Hi @LouisB ,

 

I attached another log. Hope it can help you.

LouisB
ST Employee

Hello @Chand446209 ,

You are sure you have the exact same rights and configuration on the win 10 and 11 ? I looks related to your win 11 setup.

Best regards,

Louis BOUDO
ST Software Developer | TouchGFX