2019-05-30 08:11 PM
Hello,
When I try to install the GUI ,windows says this: "This app can't run on your PC".
How does one get the GUI up and running? Please advise.
Solved! Go to Solution.
2019-06-07 02:04 AM
Hi Angad,
In the meantime the CMS got changed. I was able to correctly download as zip now. Please check.
If just the error message would be more helpful:
"
This app can't run on your PC.
To find a version for your PC, check with the software publisher.
"
doesn't really help to figure out that it's just a wrong suffix. I think this is still an heritage from MSDOS and Win10 made it worse with its new error message.
Regards, Ulysses
2019-05-31 07:01 AM
Hi,
which version of Windows is installed on your PC?
Rgds
BT
2019-05-31 07:13 AM
Windows 10 Home
Version 1803
2019-06-06 05:27 AM
Hi,
the message you got is most likely due to the fact that we have moved from .exe content on the web to .zip content on the web. Unfortunately during a short window there was a .exe with zip content which produces this weird/misleading message.
Please try again to download.
Regards, Ulysses
2019-06-06 09:31 AM
Hi,
I downloaded the file again. But the problem still persists. Same error as before
Kindly advise
Best,
Angad
2019-06-06 11:20 PM
Hi Angad,
the issue should have been fixed several days ago but still persists. Probably the right incantations for our CMS need to be executed...
For now: Download and change the suffix to .zip manually. Sorry for the inconvenience!
Regards, Ulysses
2019-06-07 02:04 AM
Hi Angad,
In the meantime the CMS got changed. I was able to correctly download as zip now. Please check.
If just the error message would be more helpful:
"
This app can't run on your PC.
To find a version for your PC, check with the software publisher.
"
doesn't really help to figure out that it's just a wrong suffix. I think this is still an heritage from MSDOS and Win10 made it worse with its new error message.
Regards, Ulysses