2023-08-22 02:54 PM
Hey, So I've encountered an issue with STSW-ST25PC001 software. I notice that it doesn't work on windows 11 machines, the install process works fine. But once it's finished the application opens then closes immediately. I also tried to run the program as admin, and it opens and crashes instantly. Any solution on how to get STSW-ST25PC001 to run on windows 11?
Solved! Go to Solution.
2023-08-24 02:04 AM
Hello,
as our application is x86's based, can you please try to install vcredist_86.exe.
Best regards,
NFC Customer Support
2023-08-23 12:42 AM
Hello,
this error comes from a conflict between the different DLLs installed by Windows. In some versions of Windows 10/11, DLLs necessary for the ST25PC SW application are missing.
Please download and install the Visual C++ Redistributable Packages for Visual Studio 2013
https://www.microsoft.com/en-us/download/details.aspx?id=40784
This will correct crash issue.
Best regards,
NFC Customer Support
2023-08-23 09:17 AM
I installed Visual C++ Redistributable Packages for Visual Studio 2013 and that didn't resolve the crashing issue. Do you have any other solutions? Thanks in advance.
2023-08-23 09:20 AM - edited 2023-08-23 09:21 AM
vcredist_x64.exe
2023-08-24 02:04 AM
Hello,
as our application is x86's based, can you please try to install vcredist_86.exe.
Best regards,
NFC Customer Support
2023-08-24 08:49 AM
That worked! Thank you for your help take care.