2024-09-22 11:21 PM
Hi all,
About 25% of the LSM6DSOX sensors in the field have a non-functional pedometer. The step count is showing as zero. A power-on reset or software reset does not resolve the issue. We rely on the step count provided by the pedometer module, but it is consistently reading zero. The wake-up interrupt is working correctly, but the step count interrupt and direct reading from the step count register both return zero. Please assist in addressing this issue. This is very critical as we are replacing a lot of devices because of this.
Thanks,
Vishnu Pradeep
2024-09-25 08:10 AM