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How to perform a factory reset for SensorTile?

DWang
Associate II

Hi

Is there a way to perform a factory reset for SensorTile? For some reason, my laptop can't detect it anymore. Device manager said "This device cannot start. (Code 10). A device which does not exist was specified." I try to erase full chip flash memory and plan to load the original bootloader, but I also get error message in CubeProgrammer

"Error: Invalid port name: No DFU detEstablishing connection with the device failed"

 Pressing the root button doesn't seem to help. I first tried to press the button after connecting to a laptop, but it didn't help. I also tried to hold the root button and release it after connecting to the laptop, but it also didn't help.

May I know what I am missing?

Thanks,

Dennis

31 REPLIES 31

Got it, thanks. Will email you privately. Thanks!

Can you also do that for me?