Valid login details ignored

Andrew Neil · ‎2025-10-13

This has happened before, but I can't seem to find the thread.

At the forum login, I enter correct details.

The forum thinks for a while, then just re-presents the blank login form - no messages about invalid details.

Happened just now, and once last week.

Chrome browser on Win11-Pro

A complex system that works is invariably found to have evolved from a simple system that worked.
A complex system designed from scratch never works and cannot be patched up to make it work.

Lina_DABASINSKAITE · ‎2025-10-31

Thanks for letting us now and sorry to hear about that, @Andrew Neil. I have shared this additional info for investigation.

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Grant Bt · ‎2025-10-31

I always have to login twice and have to login every single day (even though I don't logout). I've just gotten used to it. I'm using Firefox (current) in Win10 Pro. In my case it is likely due to the NoScript blocker that I use. For instance, when accessing the Community, I only allow st.com, not cookielaw.org, not decibelinsight.net, not googletagmanager.com and not medallia.eu.

I agree with sentiment that forcing periodic password changes is counterproductive.

Andrew Neil · ‎2025-10-31

@Grant Bt wrote:
have to login every single day (even though I don't logout).

I think that's intended behaviour - login sessions expire after "a while" of inactivity.

A complex system that works is invariably found to have evolved from a simple system that worked.
A complex system designed from scratch never works and cannot be patched up to make it work.

Ozone · ‎2025-11-02

Yes, pretty sure this is the case.

I use to remain logged in over the day. But after about one or two hours of inactivity, I'm automatically logged out.