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Problem on the leaderboard order

Issamos
Lead II

Hello ST Community team

I would like to report a possible issue with the contributor ranking in the “Best Answers” leaderboard.

For example, when applying the Last 24 hours filter, I noticed that two contributors appear ranked as #20 and #21 on the first page:

Issamos_0-1761863011412.png

 

But on the second page, the same contributors are shown as #24 and #25:

Issamos_1-1761863059344.png

The screenshots were taken at 10:20 GMT.

Could you please check and correct this inconsistency in the ranking display?

Best Regards.

II

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @Issamos,

To add to the point above, I found out that when there are two people with an identical number of accepted solutions within the same time filter, the leaderboard may order them based on internal criteria:

  • One is the timestamp of their most recent accepted solution within the selected time range.
  • Their user ID or registration date. The platform sometimes uses default ordering by unique identifiers in case of ties.

Therefore, occasional swaps are possible, even with 24-hour filter settings.

These two members may have been pushed down to #24 and #25 due to changes among the folks above them.

If you need further clarification on any of these behaviors or wish to validate your configuration, please provide specific examples, and I will investigate.

Cheers,
Lina

 


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

View solution in original post

3 REPLIES 3
TDK
Super User

The displayed number has always been flaky. You may notice the count go up/down by several over the course of 24 hours despite no change in accepted responses. Doesn't seem like a big deal in this case.

If you feel a post has answered your question, please click "Accept as Solution".
Lina_DABASINSKAITE
Community manager
Community manager

Thank you, @Issamos, for bringing this to our attention.

The 24-hour filter is highly dynamic, so a jump in the order is certainly possible during a page refresh or change.

It would be helpful if you capture the entire list of members the next time you suspect an inconsistency.

Let me verify if there are any additional caveats to this filter.


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Hi @Issamos,

To add to the point above, I found out that when there are two people with an identical number of accepted solutions within the same time filter, the leaderboard may order them based on internal criteria:

  • One is the timestamp of their most recent accepted solution within the selected time range.
  • Their user ID or registration date. The platform sometimes uses default ordering by unique identifiers in case of ties.

Therefore, occasional swaps are possible, even with 24-hour filter settings.

These two members may have been pushed down to #24 and #25 due to changes among the folks above them.

If you need further clarification on any of these behaviors or wish to validate your configuration, please provide specific examples, and I will investigate.

Cheers,
Lina

 


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.