Posted on June 10, 2013 at 10:32 The thermal pad is connected to pin GND SUB (pin 1) and can be either left floating or connected to GND. The only hyoptesis about the problem you are facing is a mechanical short between metallic heatsink and Vcc/Vdd...
Posted on January 08, 2013 at 12:39Dear Daniel, as mentioned in Online support, for this type of problem, it is mandatory to have detailed information such as schematic, block diagram or a photo of the system to verify wich is the problem. Best rega...