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Cant download STM32CubeIDE

oliloken
Associate

I’ve been trying to download STM32CubeIDE from your website for the past 3 days without any luck. I’m located in Norway.

I recently updated my old installation (version 1.4.x, not sure exactly which), and something went wrong during the update. Now the IDE is broken and won’t start, and I don’t have the original installer anymore.

The problem is that the download from the website simply never starts. After I accept the license and press download, nothing happens.

I’ve tried:

  • Different browsers

  • Clearing cookies/cache

  • Incognito mode

  • Using a VPN

  • Different networks

Still no success.

Is there an alternative way to get the installer, or could this be some kind of regional/server issue?

Any help would be appreciated.

2 REPLIES 2
Lina_DABASINSKAITE
Community manager

Hello @oliloken,

Thank you for being a valued member of our community. Your post has been escalated to the ST Online Support Team for further assistance. Our team will contact you directly to provide the necessary support. We appreciate your patience and understanding as we work to address your concerns.

Regards,
Lina


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
Aimen1
ST Employee

Hello @oliloken,

Could you please share the log file to have more details on the issue ?

 

Regards,

Aimen


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.