Error “The IQTT service could not be started.” when launching STM32 ISP IQTune on Windows 11

[Perorin-Q]

Hi everyone, I’m having trouble launching STM32 ISP IQTune ver. 2.0.0 on Windows 11. When I start the application, I get the following error message:

“The IQTT service could not be started.”

The message also mentions checking that port 7132 is free. To verify this, I ran the following command in the Command Prompt:

netstat -ano | findstr 7132

However, it returned no output, so I assume that port 7132 is not in use.

Has anyone encountered this issue before? What could be causing this error, and how can I resolve it? Any help would be greatly appreciated.

Best Regards,

Perorin-Q

[PatrickF]

Hi,

is the board connected to the PC ?

is the board setup with relevant SW ?

https://wiki.st.com/stm32mpu/wiki/X-LINUX-ISP_Starter_package#Install_the_X-LINUX-ISP_tool 

https://wiki.st.com/stm32mpu/wiki/STM32_ISP_IQTune:_application_for_sensor_image_quality_tuning

Did you start the board application "STM32 ISP IQTune app" counterpart of the PC application ? As explained in https://wiki.st.com/stm32mpu/wiki/STM32_ISP_IQTune:_application_for_sensor_image_quality_tuning#Launch_the_board_application 

Regards.

[Perorin-Q]

Hello @PatrickF ,

Thank you for your reply.

The STM32MP257F-DK is connected to my PC.

The OpenSTLinux Starter Package 6.1.0 and X-LINUX-ISP 6.1.0 are installed on the DK board.

Also, the STM32 ISP IQTune application is running on the DK board.

If you notice anything else that I should correct or improve, please let me know.

 

Best Regards,

[PatrickF]

Did you check the USB ACM and UVC are visible on W11 when you start the board app ?

I guess you should see a new serial COM port and an USB camera on W11 device manager (instead of some Ethernet over USB port which is the default when using Starter Package).

Regards.