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Error with SigFox credentials again.

tomzo
Associate II

Hello, 

This has happened before (here) and was fixed, but it seems that it is happening again.

When the downloaded .zip file is opened with a text editor, the contents is:

"Service unavailable, please try again later"

Please can someone take a look at this? If this is going to happen over and over again, perhaps an alternative method of getting SigFox credentials can be created?

1 ACCEPTED SOLUTION

Accepted Solutions
STTwo-32
ST Employee

Hello @tomzo @tournoux 

  1. ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
  2. ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

Best regards.

STTwo-32

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

View solution in original post

3 REPLIES 3
tournoux
Associate II

Please ST folks, we need a viable method to get SigFox credentials.

Regards,

STTwo-32
ST Employee

Hello @tomzo @tournoux 

  1. ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
  2. ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

Best regards.

STTwo-32

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

tournoux
Associate II

@STTwo-32 Thanks for your reply !

BTW, we obviously would like to use the credentials for evaluation purpose only. In my case, I'm in charge of an IoT course in an engineering school. Our students have to do some prototyping involving LPWAN and we absolutely love the NUCLEO-WL55JC for LoRa and Kineis. It's quite frustrating not to be able to add SigFox to the list of LPWAN our students can evaluate. Of course we bought some token and tried to get credentials from https://build.sigfox.com/credential-bundles/ but this remains pending and the do not reply to emails.

Regards,

ERRATUM : Finally got a reply from SigFox. After filling the credentials' application form (https://build.sigfox.com/credential-bundles/), our prototyping credentials have been validated (though it also required an email to sigfox-certification@unabiz.com with our local dealer in CC to speed up the process). Despite the approval delay, it works flawlessly and there is no more need for the ST credentials.