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TouchGFX "you are not connected to internet" error is showing

MKocj.1
Associate II

Hello there, for some reason, I TouchGFX 4.16.1 is the last version that would connect and download examples

from 4.17 version onwards, I get

0693W00000VOQLvQAP.jpgno I have internet, I don't know why the app thinks I do not have internet, I would use TouchGFX 1.16.1 but unfortionaly it does not have any examples for my STM32F769i DISCOvery 0

I found out that it tries to download: sw-center.st.com/touchgfx/pacman/packages.json.zip

but for some reason it still thinks it has no internet, is there any folder I can manualy download packages.json.zip so I don't need internet for TouchGFX?

Does this app have any log, so I could figure out why it cannot connect to the internet

Thanks for Anwsering and Best Regards

1 REPLY 1
Yoann KLEIN
ST Employee

Hello @MKocj.1​ ,

That's probably because your Windows version is too old for TouchGFX.

I think that TouchGFX version 4.16.1 is the last one supported on Windows 7.

So, could you please upgrade to Windows 10 and try again?

Thank you,

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX