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"Virus" found in TouchGFX Designer 4.10.0

S.P.
Associate II

I have posted this in zendesk, but am then referred to ST Community. I would like to re-post here, so that someone in ST can help to follow up.

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We have a project running on TouchGFX 4.9.3, and we have just tried to migrate it to 4.10.0.

Below shows the step that we have tried....

1) Open the 4.9.3 project with TouchGFX Designer 4.10.0

=> It will be upgraded to 4.10.0's automatically.

2) Delete two pictures in the TouchGFX Designer 4.10.0.

=> The pictures are successfully deleted

3) Delete one more picture in the Designer

=> The whole Designer is automatically shutted down!!!

4) Try to reopen the Designer again

=> Fail. The Designer was deleted automatically and cannot be found.

After investigation, it was automatically deleted by the Anti-Virus software (Trend Micro OfficeScan Agent). It stated that Virus was found in the Designer, and therefore it was deleted automatically.

This issue was not happened in 4.9.3, but 4.10.0.

Please investigate and fix it.

10 REPLIES 10

Sometimes virusscans flag something they haven't seen before - McAfee does the same thing for us here. We run virus scans before releasing new versions of TouchGFX.