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I just installed touchgfx but I can't open it, it gives this error; combination of simulator & blank ui failed touchgfx 4.17 please can you help me?

ÖDemi.1
Associate II
 
4 REPLIES 4
KArum.2
Associate II

hi @Oleg Demidov​ 

You can reinstall the touchgfx or clear the meta data and log of the already installed touchgfx  and check it again.

i reinstalled touchgfx many times and still face the same problem

Romain DIELEMAN
ST Employee

Hi,

As I wrote on your other post try to first open an internet browser like Microsoft Edge and then open TouchGFX Designer to make sure it has access to the server.

Since you are using TouchGFX 4.17 another potential source of issue could be due to your region settings: Could you try to go to change the locale to english ? go to 'Control Panel->Clock,Language,and Region->Region->Format' to English(America).

/Romain

ÖDemi.1
Associate II

I changed clock region and successful

thank you very much

thaks for you interesting