2017-01-04 06:32 AM
Hi,
Looking to download X-CUBE Cryptolib firmware library software expansion for STM32CubeMX. But after filling up the form and clicking on 'Submit Request', nothing happens. No email with link to download or any further updates on Form.
Can you help please? Is there any other way to download this library?
Regards.
Solved! Go to Solution.
2017-01-18 01:36 AM
This issue has been resolved now.
Sometime Browser's cach may have an impact. if so, please try using a new fresh session(clear cache in the Browser's setting).
2017-01-04 07:09 AM
Hi
sush17
,In fact to download the library you have to:
1-register on ST web site:
2-Go to the following link
http://www.st.com/en/embedded-software/x-cube-cryptolib.html
3-Click on “Request Software�?
4-fill in the necessary fields,
5-check the checkbox “ I accept all Terms& Conditions of the Export Control regulations�?
6-click on “Confirm Request�?
Then, within 48 hours you will receive an email contains the link to download the library.
-Nesrine-
2017-01-04 08:36 AM
Hi,
Thanks.
Yes, I followed these steps exactly.
I was not aware about timeline of 48 hours but I am tried it first 2 days back so I guess that timeline has also crossed.
Should I wait more?
Regards,
Sushant
2017-01-04 08:42 AM
Hi
Gharat.Sushant
,I am checking this issue. Please be patient when I could get some updated info.
-Nesrine-
2017-01-04 08:42 AM
It is the New Year, expect that people are on holiday, and that it might take two or more days to accept/authorize especially for things that fall under ITAR, COCOM, etc type restrictions, and if you meet those criteria.
2017-01-09 02:11 AM
Hi,
Did you get any updates on this one please? I have not received any response so far for this request of xcube cryptolib.
I put another request today again.
Regards,
Sushant
2017-01-13 04:25 AM
Hi
Nesrine M
Any updates here please?
Regards,
Sushant
2017-01-18 01:36 AM
This issue has been resolved now.
Sometime Browser's cach may have an impact. if so, please try using a new fresh session(clear cache in the Browser's setting).
2017-01-18 10:34 PM
Hi,
Thanks a lot.
I am able to place the request successfully now.
Thanks again.
Regards,
Sushant
2017-03-19 06:58 AM
Hi,
Apparently the problem seems to be back...
:(
I have tried to fill in the form with IE / chrome / firefox. I have also tried to clear the cache of the different browsers, but nothing ever happen once clicking the 'Confirm Request' button!
Could you please confirm the issue ?
Thank you for your feedback and your reactivity,
best regards,
Florian.