SMARTAG1 Error when using ST Asset Tracking app for iOS.

KAlbe.1 · ‎2023-01-16

I am evaluating the STEVAL-SMARTAG1 using the ST25R3911B-DISCO reader to program which sensors to use and sample rate. I can read sensor data using the ST Asset Tracking app (iOS) until ~30min has passed. I then get an error in the app saying "SmarTag response: Error" when I try to scan the device to view the data. However, I can still view the data after seeing the error when imported to ST25PC-NFC. The error seems to be independent of sample rate and which sensor I am using. Is this an issue with ST Asset Tracking iOS app?

Also, the SMARTAG has been missing data logs from time to time. Is there a work around for that as well?

Thanks

FCAST.1 · ‎2023-02-02

Hello, after investigation of the issue we confirm that the problem is related to the ST Asset Tracking app. A fix has been found and it will be published in the next release of the app, in the coming weeks. Regarding the second point we haven't been able to replicate the problem in normal board working environment, not sure how to help.

Best regards

View solution in original post

FCAST.1 · ‎2023-02-02

Hello, after investigation of the issue we confirm that the problem is related to the ST Asset Tracking app. A fix has been found and it will be published in the next release of the app, in the coming weeks. Regarding the second point we haven't been able to replicate the problem in normal board working environment, not sure how to help.

Best regards