NFC Tap iOS App crashs and source code not downloadable

[CWies.1]

I've downloaded the NFC Tap app and on my Iphone 8 it is not possible to start the FTM Demo because directly when I try to start it the strange overlay appears and then the app crashes and is not usable. It is the newest version.

Furthermore, I was not able to download the App from your Homepage. It is a endless loop of logging in and jumping back to the same page. I've tried 3 different browsers (firefox, safari and chrome). All behave the same.

[victor laraison]

hi ,

Thx for your interest in iOS NFC Tap application. 
I have made again some test today, and everything seems ok at my end. 

I have tested on Discovery MB1396-B + FW 2.1.0, iOS NFC Tap from AppStopre V7.2 and from Source code on st.com as well. 
Iphone used : iPhone12 pro

NFC Tag : ST25DV64KC.

Please, could you provide me more information on environment used, in order to be in same context as you? 

- iOS NFC tap version (ref to "about" menu)

- iphone model + iOS version 
- ST25 NFC Tag ? +,ST25 Disco board + FW version ? 

Regarding "looping" when downloading the App from your Homepage, I have warned the team who is in charge of st.com. I saw same issue on Safari and MacOs. 

Thx in advance for information. 

[CWies.1]

I am using the ANT7-T tag. And with this I am getting the strange behavior. I have as well the most recent version of the app. But the app in this menu is not usable after selecting FMT. It is not possible to click something.

[CWies.1]

As written before Iphone 8, iOS 16.7.7  but I guess it is something else with the strange web overlay which is shown in the screenshot.

[victor laraison]

Ok , thx .

You don't see the button "Continue" at the bottom of popup windows when selecting FTM mode ? 

I guess there is a display issue with iphone8...

And you still have a crash ? 

[victor laraison]

regarding issue on st.com. reply from our support web : 

"

We are aware of recent issues with Software downloads in particular where user login and SW download does not start.
It leads to an endless loop.

There is a working group in place to address this issue (coordinated by Alex).

We hope to have a solution quickly.
"

Regarding your issue on FTM, I m delivering a patch by tomorrow. I'm in remote today, and will be at the office tomorrow for getting a iphone8 . 

Sorry for inconvenience. 

[victor laraison]

hi,
when you say that app crashes, what do you mean exactly ?  

- app closes automatically ? 

- you cannot access to button "continue" ? 

- anything else ?

Thx and br,

Vincent 

[CWies.1]

Button is not accessible and the FTM menu other menu is not reachable anymore.

[victor laraison · Accepted solution]

thx for you reply. 
Ok, it is a UI issue. we're fixing it. 

br,

[victor laraison]

hi Cwies,
I'm delivering a new version of the iOS NFC Tap fixing your issue. 

Would you like to test patch before delivery or you can wait (apple process takes 2-
3 days max) ? 

Let me know

Br,