I have a problem with my last purchased license being deactivated. Model : SPC5-UDEDEBG (Perpetual, full-feature, unlimited code-size UDE Starter Kit license) https://www.pls-mc.com/service/downloads/download-spc5-udestk/ <--registered here.

[Ykim.61]

I registered it for the first time around December of last year and used it without any problems at the time. However, it has now been deactivated.

[Gaetano SANTORO · Accepted solution]

Hello,

please provide others info, eg. serial number of the UDESTK USB dongle

the license is based on mac address of the PC where you activated it, do you have changed PC in the meantime?

also screenshots of the error coulb be useful to understand the problem

Best regards,

Gaetano