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ST BLE Sensor app no "flow" function

bence_g
Associate

I am completely new to using the STEVAL-MKBOXPRO (Sensor Tile.Box Pro) sensor, and I have a problem accessing some of the functions in the ST BLE Sensor app. 

  • I can connect the sensor in the app, but when I try to plot the data within the app, I cannot choose anything in the drop-down menu other than "MemsSensorFunctionCompat", whereas I should be able to choose between that, gyroscope, accelerometer and magnetometer.
  • I cannot find the function "Flow" on the bottom of the list with all the options. That is where I am supposed to be able to choose between basic apps and create my own apps in expert mode, but I cannot access it for some reason.

More info: I am using the newest version of the new app (not the classic one, but I have tried that too; it also doesn't work), I have deleted and redownloaded it, paired and disconnected from the sensor multiple times.

 

Thank you to anyone who has some information about this in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Federica Bossi
ST Employee

Hi @bence_g ,

If you do not see the FLOW button, you have probably not updated the firmware of the sensortile.box PRO.
The firmware and app must be updated to the latest version.

FedericaBossi_0-1757596638569.jpegFedericaBossi_1-1757596644310.jpeg

 

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

View solution in original post

2 REPLIES 2
Federica Bossi
ST Employee

Hi @bence_g ,

If you do not see the FLOW button, you have probably not updated the firmware of the sensortile.box PRO.
The firmware and app must be updated to the latest version.

FedericaBossi_0-1757596638569.jpegFedericaBossi_1-1757596644310.jpeg

 

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Thank you so much, this is exactly what the problem was! The sensor for whatever reason did not update automatically on the first bootup, but i managed to do it manually, by downloading the newer version of the firmware from the ST website, and after that it updated by itself.