Portal

s.waddingham · ‎2023-08-04

I have registered and validated my email, got as farr as choosing a password but then an error happened. Help please

Lina DABASINSKAITE · ‎2024-02-28

Hello @mzimmer ,

I have an update here.

That link (https://my.st.com/stparc) you are trying to get to is called the Vendor Portal for things like invoices for work done for ST.

They shared the attached handout showing where to register (separate from just a standard myST account) and most importantly it shows their direct email address as well, which is: apitaly.esas@st.com.

Please check the manual and contact the team directly if necessary.

Let me know if it helps,
Lina

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Amelie ACKERMANN · ‎2023-08-04

Hello @s.waddingham,

Thank you for registering with the ST Community. I am sorry to hear about the received error. From what I can tell, your registration with the ST Community was successful. What URL did you try to access when receiving the error message? Does the issue persist or was it a one-time glitch?

Thanks,
Amelie

s.waddingham · ‎2023-08-04

Hello Amelie

I tried to access the next page to register a secret question and answer but that is when the system errored. I have since tried to access the https://my.st.com/stparc but it sends me to the error page.

Amelie ACKERMANN · ‎2023-08-04

Hello @s.waddingham,

Would you mind please sharing a screenshot of the error page that shows the URL? Then I can try to reproduce the issue and further look into it.

Thanks,
Amelie

s.waddingham · ‎2023-08-04

Here is a screenshot:

Amelie ACKERMANN · ‎2023-08-07

Thanks @s.waddingham. I reported the issue internally and will let you know as soon as I have an update.

Best,
Amelie

s.waddingham · ‎2023-08-13

Hello I have not had chnce to re-register yet. So do not know if this has been solved i will come back to you.

Amelie ACKERMANN · ‎2023-08-24

Hello @s.waddingham,

I got informed that my colleagues have been in touch with you to give you access to the requested page.

If there is anything else, please let me know.

Best,
Amelie

mzimmer · ‎2024-02-08

I am having this exact issue, I was having trouble with my password yesterday, but I think it is fixed as it is accepting it, but I'm being directing to from the logon page to and getting this error

Thank you in advance

Lina DABASINSKAITE · ‎2024-02-09

Hello @mzimmer ,

Sorry to hear you are facing issues. Could you share the URL you try to access where this error occurs? We will investigate it further.

Thanks,
Lina

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