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STEVAL-ISA164v1 not correctly responding

pbaum.1
Associate II

I've got a new STEVAL-ISA164V1 Board.

The problem looks like this:

When connecting with the ST SMED Configurator there is a warning:

0693W00000GXHArQAP.pngThe chip on my board is double checked a STNRG388A (well that's what is printed on the chip)

I can connect and it looks like i could load a model from an Example - but nothing happens on the outputs.

So i tried to load the lasted FW with the console tool, but this also does not work - i tried several times0693W00000GXHCiQAP.png 

i tried to load the bin file with ST-Link and SWIM Cable, also i tried like suggested here:

https://community.st.com/s/question/0D53W00000zmw4PSAQ/which-software-can-i-use-the-out-extension

But no success: 0693W00000GXHDbQAP.pngis there anything else i could try?

2 REPLIES 2
pbaum.1
Associate II

No Ideas anyone?

pbaum.1
Associate II

Ok i found a solution.

It looks like my board was shipped with a wrong bootloader.

And ST already has a solution.

Just follow this Design Tip: https://www.st.com/resource/en/design_tip/dt0118-a-procedure-for-restoring-bootloader-functionality-to-the-stnrg388a--stmicroelectronics.pdf

A Procedure for Restoring Bootloader Functionality to the STNRG388A

Good Luck.