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ST Visual Developer giving errors while debugging

VVisw.1
Associate

We use STM8 micro for one of our projects and the ST Visual Developer for the development environment. We are in need of debugging some of our units for warranty return analysis and ST visual developer is giving weird errors stating not able to detect the debugger. But the ST visual programmer was able to detect the debugger and displays the serial number. The errors are:

• ** Connection error (usb://usb): gdi-error [40201]: can't access configuration database.

• ** GDI error: The debug is not possible with the Hardware watchdog selected.

Both the above errors are being observed.

The link https://community.st.com/s/question/0D50X00009XkhJjSAJ/st8-discovery-gdierror-40201-cant-access-configuration-database advised to uninstall and install the tool and I tried it, did not work out.

Screenshots attached for more info. Even though ST visual programmer detects the debugger, ST visual Development IDE says connection error which is contradicting.

Kindly help me with this.

0693W00000D1KB8QAN.jpg0693W00000D1KCVQA3.jpg 

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