Software download issues: X-CUBE-CRYPTOLIB

[Seng Tak Goh]

I have sent a request to download the Library hand have gotten the validation and download link, however, the "Get Software" button is showing "Validating" button instead.

[Imen GH · Accepted solution]

Hello,

Normally you have received an email about your software download request indicating that you request has been recorded and is currently under validation.

And you will receive shortly a notification informing you about the status of your request.

[Seng Tak Goh]

Hi,

Yes I got the validation confirmation email from ST that sent me the download link, and that was how I was stuck with the Validating button.

But, an hour after posting on the community I am able to download.

Thanks

[Lhong.1]

I have the same issue after I received the confirmation email with the download link as followed.

Should I wait an hour for this package been prepared?

[Tesla DeLorean]

Needs someone to authenticate, that might need to occur during normal business hours, and depending on staff availability.

[Lhong.1]

Thank you for your reply. I could download this package now.