2020-07-20 10:38 AM
2020-08-24 05:03 AM
Hi @Nrai.1 , do you have difficulties in connecting the Sensortile.box via USB or also via Bluetooth (STBLE Sensor app)? Did the tool stuck after firmware upgrade? Please note that the USB 5V line acts as battery charger too: to try to isolate the issue you should check if the Sensortile.box works by disconnecting the battery (you have to unscrew the box) and plug the USB.
You can specifically check THIS article that explains you how to do this and how to manage the tool recovery.
Regards