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STUSB4500 not triggering higher PD voltage – VBUS_READY remains false

noor1
Visitor

Hello Team,

I am using the STUSB4500 USB Power Delivery controller in my design.

I have designed my board by strictly following the reference schematic provided in the STUSB4500 datasheet. However, the board is not working as expected.

I have already tried the following:

  • Tested multiple firmware / configuration codes

  • Verified all register values according to the datasheet

  • Checked I²C communication and configuration writes

Despite this, the device does not negotiate higher PD voltages.

Issue Details:

  • VBUS_READY always remains false

  • Only default 5V is available on VBUS

  • Higher voltages (9V / 12V / 15V, etc.) are not being triggered

I want to trigger a higher PD voltage, but the negotiation does not complete successfully.

Could you please help me understand:

  • Possible reasons why VBUS_READY stays false

  • Any common hardware/firmware or configuration mistakes to check

  • Additional requirements for enabling higher PD voltage negotiation

Any guidance or suggestions would be highly appreciated.

Thank you for your support.

Best regards,

Noore Mujjasam

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