STSW-ST25R001 GUI Is not installing

[angad]

Hello,

When I try to install the GUI ,windows says this: "This app can't run on your PC".

How does one get the GUI up and running? Please advise.

[Brian TIDAL]

Hi,

which version of Windows is installed on your PC?

Rgds

BT

[angad]

Windows 10 Home

Version 1803

[Ulysses HERNIOSUS]

Hi,

the message you got is most likely due to the fact that we have moved from .exe content on the web to .zip content on the web. Unfortunately during a short window there was a .exe with zip content which produces this weird/misleading message.

Please try again to download.

Regards, Ulysses

[angad]

Hi,

I downloaded the file again. But the problem still persists. Same error as before

Kindly advise

Best,

Angad

[Ulysses HERNIOSUS]

Hi Angad,

the issue should have been fixed several days ago but still persists. Probably the right incantations for our CMS need to be executed...

For now: Download and change the suffix to .zip manually. Sorry for the inconvenience!

Regards, Ulysses

[Ulysses HERNIOSUS · Accepted solution]

Hi Angad,

In the meantime the CMS got changed. I was able to correctly download as zip now. Please check.

If just the error message would be more helpful:

"

This app can't run on your PC.

To find a version for your PC, check with the software publisher.

"

doesn't really help to figure out that it's just a wrong suffix. I think this is still an heritage from MSDOS and Win10 made it worse with its new error message.

Regards, Ulysses