STSW-ST25PC001 Software Not Compatible With Windows 11?

[helpdesk]

Hey, So I've encountered an issue with STSW-ST25PC001 software. I notice that it doesn't work on windows 11 machines, the install process works fine. But once it's finished the application opens then closes immediately. I also tried to run the program as admin, and it opens and crashes instantly. Any solution on how to get STSW-ST25PC001 to run on windows 11?

[NFC/RFID Customer support]

Hello,

this error comes from a conflict between the different DLLs installed by Windows. In some versions of Windows 10/11, DLLs necessary for the ST25PC SW application are missing.

Please download and install the Visual C++ Redistributable Packages for Visual Studio 2013

https://www.microsoft.com/en-us/download/details.aspx?id=40784

This will correct crash issue.

Best regards,

NFC Customer Support

[helpdesk]

I installed Visual C++ Redistributable Packages for Visual Studio 2013 and that didn't resolve the crashing issue. Do you have any other solutions? Thanks in advance.

[helpdesk]

vcredist_x64.exe

[NFC/RFID Customer support · Accepted solution]

Hello,

as our application is x86's based, can you please try to install vcredist_86.exe.

Best regards,

NFC Customer Support

[helpdesk]

That worked! Thank you for your help take care.