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waclawek.jan
waclawek.jan
Super User
October 25, 2023
Solved

Don't see reply advertised in Notifications

Notifications say that @Amel NASRI replied to this thread:

waclawekjan_1-1698252094777.png

 

yet I can't see her reply there:

waclawekjan_0-1698252017322.png

 

If there are replies hidden to users, they should not be reflected in Notifications.

JW

 

    This topic has been closed for replies.
    Lina_DABASINSKAITE
    Lina_DABASINSKAITEBest answer
    ST Community Manager
    October 27, 2023

    Hello @waclawek.jan , 

    Thanks for reporting this.

    I confirm what Amel has said - this a misleading notification when a topic is moved to another forum board. After further testing it was recently confirmed as a bug and now platform provider will take care on the fix.

    Regards,
    Lina 

    ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
    View in thread

    4 replies

    Amel NASRI
    Amel NASRI
    ST Technical Moderator
    October 26, 2023

    i @waclawek.jan ,

    No reply on my side. Please be ensured that there is no option for hidden reply in our Community.

    If I remember well, what I did for this conversation is just to move it to the forum STM32 MCUs Boards and hardware tools.

    We need help of @Lina_DABASINSKAITE to understand why such notification is raised.

    -Amel

     

     

     

    To give better visibility on the answered topics, please click on "Best Answer" on the reply which solved your issue or answered your question.
    waclawek.jan
    waclawek.janAuthor
    Super User
    October 26, 2023

    Hi @Amel NASRI ,

    Thanks for the clarification.

    Jan

    Lina_DABASINSKAITE
    Lina_DABASINSKAITEBest answer
    ST Community Manager
    October 27, 2023

    Hello @waclawek.jan , 

    Thanks for reporting this.

    I confirm what Amel has said - this a misleading notification when a topic is moved to another forum board. After further testing it was recently confirmed as a bug and now platform provider will take care on the fix.

    Regards,
    Lina 

    ​In order to give better visibility on the answered topics, please click on 'Best answer' on the reply which solved your issue or answered your question.
    Andrew Neil
    Andrew Neil
    Super User
    April 17, 2024
    @Lina_DABASINSKAITE wrote:

    I am working to improve the notification system 

    While you're there, the notification on moved threads is a bit weird - the notification say it's a new post by the moderator.

    A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
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