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ferro
ferro
Lead
February 1, 2024
Solved

GFX 4.23.1 window closes but TouchGFXDesigner-4.23.1.exe stay running in background

  • February 1, 2024
  • 6 replies
  • 3209 views

Hi,

When I close GFX Designer its window disappears, however, the TouchGFXDesigner-4.23.1.exe stays running in the backround - for every opened/closed *.touchgfx project.

ferro_0-1706801912448.png

 

Does anyone experiences this GFX misbehaviour ?

Best regards

Ferro

      This topic has been closed for replies.
      Best answer by Mohammad MORADI ESFAHANIASL

      No worries at all,
      Yes, we are investigating on this matter. Thank you for helping us :folded_hands:

      Best regards,

      6 replies

      M
      Mohammad MORADI ESFAHANIASL
      ST Employee
      February 6, 2024

      Hello @ferro ,

      Thank you for reporting the issue,
      When does it happen specifically? Is it when you create a new project? Or when you open a previously created project? Do you need to run the simulator or anything similar?

      It would be amazing if you could send us the log file that TouchGFX generates. It is available at
      C:\Users\[user]\AppData\Roaming\TouchGFX-4.23.1

      You can quickly access that folder by searching %appdata% in the Windows search menu.

       

      Thanks a lot for your help

      Mohammad MORADIST Software Developer | TouchGFX
      ferro
      ferroAuthor
      Lead
      February 12, 2024

      Sorry for my slow reply @Mohammad MORADI ESFAHANIASL 

       

      > "Or when you open a previously created project?"
      Yes, it happens every time I open the same project.

       

      Here, someone has got the same behaviour and your colleague @Osman SOYKURT  is on it as well:
      https://community.st.com/t5/stm32-mcus-touchgfx-and-gui/touchgfx-4-231-task-doesn-t-close-and-remain-open-on-multiple/td-p/636336

        M
        Mohammad MORADI ESFAHANIASLBest answer
        ST Employee
        February 13, 2024

        No worries at all,
        Yes, we are investigating on this matter. Thank you for helping us :folded_hands:

        Best regards,

        Mohammad MORADIST Software Developer | TouchGFX
          M
          Mohammad MORADI ESFAHANIASL
          ST Employee
          March 15, 2024

          Hello @ferro ,

          We have fixed this issue in the latest version of TouchGFX (4.23.2). 

          Is it possible for you to check whether the problem persists or not? 

          Thank you so much for your help.

           

          Mohammad MORADIST Software Developer | TouchGFX
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