Skip to main content
Tilen MAJERLE
ST Employee
October 26, 2020
Question

Missed confirmation email for session

  • October 26, 2020
  • 10 replies
  • 3740 views

I have not received confirmation email for registration for session I have registered.

    This topic has been closed for replies.

    10 replies

    Tilen MAJERLE
    ST Employee
    October 26, 2020

    If you haven't received an email stating your confirmation, please check if it has been blocked by your IT or put to SPAM folder.

    If you are still not able to find it, please contact us on this community and we will help you individually.

    TJane.1
    Visitor II
    November 9, 2020

    Tilen. I remember you from the time when you were freelancer (not ST employee) and you wrote several useful libraries for STM.

    Now I see you are employee of ST so maybe you have some impact on company policies.

    I don't get it. I don't get ST policy on workshops. First ST sends invitations for the workshop, I sign up for it within 30 minutes from

    receiving the email, make sure that I have place in my busy schedule. Few seconds after that I get

    "This workshop is complimentary with limited seating. Your registration will be confirmed soon based on availability."

    So I thought, OK, there were 6 days of workshops and all days are open for registrations so it's going to be OK.

    Then after week I got this:

    "As you may be aware, this is a complimentary event with limited seating. Registrations are based on space availability. Due to an overwhelming response, our capacity has been reached and, unfortunately, we are unable to confirm your registration."

    What kind of nonsense is that?

    Is that ST company policy to treat people like ****?

    Can't you setup your web page so either one is rejected and accepted at once. What kind of nonsense is that that after a WEEK you reject people.

    I hold a doctorate degree (PHD) in electronics, would like to use STM high-performance controllers in my upcoming designs (I am a member of Audio Engineering Society),  but having been treated like that by STM I am leaning towards using NXP offerings that are competitive (their crossover series which by the way are FASTER than any STM offering).

    AlexHeslop
    Associate
    November 11, 2020

    I've had the same experience as you TJane.1. In my 3 years of working with ST's products, I've never once had an application to any workshop accepted, despite signing up to them as soon as they land in my inbox. I've also had all of my training days cancelled due to numbers (either too many or too few). The customer service from ST has been poor ever since I started working with them, and it hasn't improved at all. Generally I find that you don't get a response to comments if you bring this up in the forum, so I wouldn't expect anything to change here.

    Tilen MAJERLE
    ST Employee
    November 11, 2020

    Dear @AlexHeslop​,

    sorry to receive negative feedback from our side concerning workshop.

    We have no boards for the moment that we could allocate for you on this workshop since demand was extremely high.

    We will try to find a solution for you if you contact us privately, email: tilen.majerle@st.com

    We found similar solution for Tjane.1.

    Best regards, Tilen

    DTodo
    Explorer
    November 11, 2020

    Hi there,

    first of all - thank you for sending the note that you are unable to provide seating for the workshop.

    FYI, I was also quick to sign-up as soon as I received the main invitation (literally minutes away), and there were at least workshop options available. Now, I totally would understand there is some shortlisting of candidates for these workshops and that professionals are likely prioritized to students. I feel the more transparent the signup & confirmation process for these workshops is, the lesser negative feedback.

    akr
    Visitor II
    November 11, 2020

    The same here. I also registered soon after I received the invitation email and all dates were still available then.

    I agree especially with DTodo's comment.

    I was lucky to attend an ST workshop before and it was really good quality and well laid/out, learned a lot in that. Sad to be missing this one.

    ATomi.1
    Visitor II
    November 12, 2020

    Its like in corrupt countries, they already​ have people for workshop, or there isnt one at all. Just marketing and pinging emails for people of interest. After telling me that its full or whatever, I receive more and more useless emails from them.

    DNies.1
    Visitor II
    November 26, 2020

    Hi, I received the official meeting invitation from you but apparently without any link to the Teams meeting for today

    DHofl.1
    Visitor II
    February 10, 2021

    Hello, I've missed the confirmation mail, already order the board.

    MURILO MACHADO
    Associate II
    November 13, 2023

    Hello, I am not receiving ST mails anymore. Actually, no one in company where I work are receiving. Is there any possibility of ST is not sending e-mails for our domain?