STEVAL-STWINKT1 not connecting to dashboard

[marcosverdugo]

Hi, I have a STEVAL-STWINKT1B

I have flashed,

\en.fp-ind-predmnt1.zip\STM32CubeFunctionPack_PREDMNT1_V2.4.1\Projects\STM32L4R9ZI-STWIN\Demonstrations\Predictive_Maintenance_WIFI\AWS\Binary\STM32L4R9ZI-STWIN_PredictiveMaintenance_WIFI_v2.4.1.bin

I get this error when trying to connect to the dashboard

ERROR: iot_tls_read L#208 net_recv failed - -109
ERROR: aws_connect_to_cloud L#138 Error(-1) connecting to a31pjrd6x4v4ba-ats.iot.eu-west-1.amazonaws.com:8883
AWS IoT SDK Version 3.0.1-
Shadow Register Delta ErrorCLOUD_WIFI_CONNECTION_ERROR
*** Cloud connectivity demonstration ***

How can I solve this?

[SimonePradolini]

Hello @marcosverdugo 

Have you already checked the Quick Start Guide? Here, you can find all the details you need to properly configure the demo.

• First, do you have the full hardware and software setup needed for this demo? The firmware can run properly by using STEVAL-STWINKT1B evaluation kit with STEVAL-STWINWFV1 (Wi-Fi Expansion). Remind that Wi-Fi module is compatible to 2.4GHz connectivity only. 5GHz is not supported
• Second step, before connecting to the dashboard, you must register your device and download the certificates from the dashboard.
• Then you must upload them into the STWIN board.
• Finally, you should be able to restart the board and start streaming data to the dashboard.

When did you get the error?

Best regards

Simone

[SimonePradolini]

Hello @marcosverdugo 

Have you solved the issue? Can you please give us a feedback or accept the solution? 

Best regards

Simone