Sensor Tile Box Pro connection problems with pc

Ats6 · ‎2025-03-18

Hello, community!

I recently purchased the SensorTile Box Pro to conduct various educational experiments. It connects via Bluetooth to my phone, but when I try to connect it to my laptop using the MEMS STUDIO application, it does not work via either USB or Bluetooth. I receive a red error message stating that the board is not identified.

I have tried on three different PCs, both on Windows 10 and Windows 11, but it still does not work. All the necessary drivers have been installed, and I have no explanation for why it is not being recognized. I should mention that my laptop is running Windows 10.

Can you help me?

Federica Bossi · ‎2025-04-10

Hi @Ats6 ,

In order to connect the STEVAL MKBOXPro to MEMS Studio, you have to either upload the dedicated FW in the Firmware folder of MEMS Studio (USB c serial communication) or create the FW with Algobuilder to communicate via Bluetooth. It cannot use the FW compatible with the mobile app.

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

View solution in original post

Federica Bossi · ‎2025-04-10

Hi @Ats6 ,

In order to connect the STEVAL MKBOXPro to MEMS Studio, you have to either upload the dedicated FW in the Firmware folder of MEMS Studio (USB c serial communication) or create the FW with Algobuilder to communicate via Bluetooth. It cannot use the FW compatible with the mobile app.

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Ats6 · ‎2025-04-10

Hi @Federica Bossi! Is there any tutorial or topic on this topic? I'm a beginner with the platforms and devices from stmicroelectronics and something more concrete and easy to understand could help me. Thank you!