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Where is the functionnal website

angryman
Associate II

I hate when i have to come on this site for resources.

Now i need to download https://www.st.com/en/embedded-software/stsw-wise-studio.html

But it just does'nt work as i keep being repeated I have to log in but i already am. I tried switching browser.

Nothing works, and i've lost so much time already :(

Stress and money loss for me, thank you.

10 REPLIES 10
angryman
Associate II

Please do something ASAP, it is still impossible to get this software and I NEED IT !

Amelie ACKERMANN
Community manager
Community manager

Hello @angryman

I am sorry to hear about your situation and am happy to see how I can support you. Would you mind please specifying which of the available software to download on this page you need? 

While I understand the frustration, I would like to highlight that we strive to keep a constructive and respectful atmosphere in the ST Community. Therefore, would you mind please changing your profile picture? 

Thanks,
Amelie

angryman
Associate II

I need the Linux version, but what does it change ? None of them are downloadable, have you even tried ?

Hello @angryman, yes, I am able to download the software for Linux via myST account. 

Does below link work for you? If not, we can see how to email you the software download. 
https://www.st.com/content/ccc/resource/technical/software/application_sw/group0/fc/1d/10/49/e3/f8/4d/a1/stsw-wise-lin-software-package/files/stsw-wise-lin-software-package.zip/jcr:content/translations/en.stsw-wise-lin-software-package.zip 

Best,
Amelie

angryman
Associate II

Anybody else had no success downloading this software ?

@Amelie ACKERMANNHello, the link you gave does not work either.

What's the size of the file ? Is it not too big for a mail transfer ? I would prefer dropbox or someting similar.

However, it is still an issue as it will require ME to document how to get this software. it will require ME to manage a copy of the software within my team and keep it up to date. Instead of just letting THEM download the original software on YOUR website. That is not a workflow I want to be part of.

I had no problem for other resources from your website so far.

Pavel A.
Evangelist II

@Amelie ACKERMANN I confirm this. Impossible to download any version (Linux, Windows). After logging in, download won't start. I'm kicked back to the product page, click on download, log on again... endless.

RhSilicon
Lead

I also had problems with login, only https://www.st.com website can login. Website https://community.st.com fails to login. I had to create a new account. :expressionless_face:

I tried asking for help a few times and ST couldn't resolve it.

Works here in CONUS w/Comcast and Chrome on Win10, page reloads after login, and file starts download, 280 MB

The "email me a link" method has typically used a secondary server if source or proxies fail on the primaries. There may be regional limits on what can be downloaded to where.

Tips, buy me a coffee, or three.. PayPal Venmo Up vote any posts that you find helpful, it shows what's working..
Amelie ACKERMANN
Community manager
Community manager

Hello @Pavel A. and @angryman, I have escalated the issue internally for further investigation. 

@angryman, I will contact you per private message about the needed software. 

Best,
Amelie