Problems requesting support: "issue with single sign-on"

EDeYo.1 · ‎2025-07-21

Original title: Having problems requesting support ("We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help.")

Shortened per the posting guidelines.

Title describes it all - can't request support!

Lina_DABASINSKAITE · ‎2025-07-21

Hi @EDeYo.1 ,

Sorry to hear you are facing difficulties. I have shared with our Online support team, and they will reach out to you to see what's the issue.

Regards,
Lina

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Andrew Neil · ‎2025-07-28

Another today:

https://community.st.com/t5/feedback-forum/can-not-create-support-case/td-p/826086

A complex system that works is invariably found to have evolved from a simple system that worked.
A complex system designed from scratch never works and cannot be patched up to make it work.