Unable to download the stm32cubeide

[3bdelmoumen]

I am trying to download the windows version of the IDE but I can't get it to work. Either the download button doesn't do anything or it's just not there. I've tried with different email accounts, different web browsers, different networks but that didn't do it. I've looked on here and it was suggested to disable browser extensions like ad-blockers and such and I've disabled all of them and still nothing. I would appreciate any help.

[TDK]

Works fine here. What country are you in? Are you on a VPN?

[3bdelmoumen]

I am in north Africa and no I wasn't using a VPN. I tried using a VPN after your reply and it didn't like that either.

[TDK]

You can try contacting ST support who may have more information. My guess is it's deliberately withheld. I'm not affiliated with ST.

https://ols.st.com/s/

 

[STOne-32]

Dear @3bdelmoumen ,

Can you please try to download from this link :

https://www.st.com/content/st_com/en/stm32cubeide.html?tab=installer#stm32-software-downloads-container

Select IDE and then download as a Guest ? 
If it is the same behavior . Thank you and sorry for the inconvenience and trouble created .

regards,

STOne-32

[3bdelmoumen]

Hello, thanks for your reply. I am unfortunately still unable to download it. Same for other products like STM32CubeMX. I don't understand what the issue is.

[YoonJeongWon]

Oh, I'm having the same problem right now.

I can't even download cubeIde and cubeprog.

i am in Korea seoul

[STOne-32]

Dear all,

Thank you for reporting these issues, we are escalating the case to our internal Teams .

Regards,

STOne-32

[SH_LEE]

I confronted with the same issue. Not only STM32CubeIDE, but also STM32CubeMX is unable to download. I clicked the download button, but anything happened with silence. I found some posts complaining about the same issue on this community, but any solution was suggested; the only answer is “We wll report this issue to the ST online management team”. How can I resolve this problem?

[Andrew Neil]

I found some posts complaining about the same issue on this community, but any solution was suggested; the only answer is “We wll report this issue to the ST online management team”. 

That’s because this is, primarily, a user-to-user community - the ST Web team are not here.

That’s why you need to report it direct via online support: https://ols.st.com/s/