STM32CubeIDE: error when checking for updates

[PowerStation]

Hi,

after installing STM32CubeIDE v1.11, I get the following error when running Help-->Check for updates

I've already tried the hints from other posts like clearing the cache, checking proxy, checking the https addresses, etc.
Other updates work, like Help-->Check for Target Selector Device Database Updates.
I've also uninstalled STM32CubeIDE completely and freshly installed v1.13 but the behavior remains.

Any help would be appreciated.

Regards,

Peter

[AScha.3]

Just for info: the new v1.13 is (otherwise) working fine?

 

[Billy OWEN]

Hi @PowerStation 

 

The forum moderator had marked your post as needing a little more investigation and direct support. An online support case has been created on your behalf, please stand by for just a moment and you will hear from us.

 

Regards,

Billy

[Rim LANDOLSI]

Hello @PowerStation ,

At first, could you try to check the proxy settings following these steps:
- Under Window --> Preferences--> Network Connections, activate Native provider
- Under Window --> Preferences--> Firmware Updater, click on Check Connection
don't forget Apply and Close, if the connection works. 

Also, reload OpenSTLinux Releases under preferences-->available software sites, as shown in this screenshot

 

Thanks,

Rim.

 

[PowerStation]

Hello Rim,

Native provider was activates but I cannot find "Window --> Preferences--> Firmware Updater, Check Connection"
Reloading OpenSTLinux Releases results in the same error message:

Thank you.

Regards, Peter