myStm login does not work

[Kvang]

I cannot login in the STM32CubeIDE V1.15.1, it keeps falling, I have a plain private internet connection without any additional firewall than the one there is on my computer. I do not use vpn.
Everything else Works fine on the internet

i have also tried to disable my firewall, still no luck, Have also tried hotspot on my phone, no difference
I have tried all three network settings under the preferences.

I can login in the browser, but I cannot download the software for reinstall, everytime it keeps prompting me for login into stm again, even that I already is logged in.

I have tried to restart my computer several time.

On my computer at my workspace it works at it should.

[streb2001]

Need to login to update the HAL libraries...Any minute now...And... fail. Again.

[Billy OWEN]

Hi @Kvang 

 

This post has been escalated to the ST Online Support Team for additional assistance.  We'll contact you directly.

 

Regards,

Billy

[streb2001]

With respect, there are more of us than just Kvang with this problem. This is impeding our ability to do any work here. Thanks.

[kevinksong]

I'm also having the same issue.

[rclendan]

I am also completely out of commision due to this error. 

[dru]

same issue for 2 days now, for un unnecesssary lock. why having to log Cube ??? If it cannot log, let it run.

[rclendan]

I'm still down... I can log in through the web site, but the CubeIDE (1.15.1) will not log in. It hangs and says the network is down. I have no proxy, VPN, or firewall blocks. I am working on a new design and can't generate code from the ioc file if not logged in. I would strongly recommend making login optional for critical tasks and just keep retrying in the background.

NOTE: I had another system that was logging in on its own at startup just fine. I stupily logged out to see if the problem was machine specific and now that system won't log in either.

UPDATE: Can confirm the error occurs on both Linux and Windows versions. It seems to be on the Server side.

[guhrmacher]

Same issue here.

Huge bummer having just picked up an STM board for the first time...

[dru]

workaround: install CubeIDE 1.12.1

It has no login functionnality and use latest packages.

if Cube MX is not conveniant, you can open your IOC file in a text writer and change this line

MxCube.Version=6.8.1

to your version.

[STOne-32]

Dear @Kvang ,

Original issue solved by 17th May 2024  The CubeMX/CubeIDE login issue is resolved - STMicroelectronics Community.

Cheers,

STOne-32.