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mmachadopereira
Visitor II
October 8, 2023
Solved

sigfox credentials.zip problem

  • October 8, 2023
  • 4 replies
  • 2820 views

Hey guys.

I'm trying to collect the sigfox credentials through the website https://my.st.com/sfxp and once the download is done,
the file is corrupted and I can't extract it.

How can I solve this problem?

mmachadopereira_0-1696741872387.png

 

    This topic has been closed for replies.
    Best answer by STTwo-32

    Hello @mmachadopereira

    1. ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
    2. ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

    Best regards.

    STTwo-32

    4 replies

    tomzo
    Associate
    October 19, 2023

    This has happened before and was fixed, but it seems it is not working again. 

    I hope someone can fix it.

    tomzo
    Associate
    November 6, 2023

    Hi Guys, any news or progress on this issue?

    If you open the zip file with a text editor, the contents is:
    "Service unavailable, please try again later"

    tournoux
    Graduate
    November 7, 2023

    Dear ST, due to this issue, our labs and prototyping are being delayed.

    Please provide a long term solution to this issue !

      STTwo-32
      STTwo-32Best answer
      ST Technical Moderator
      December 5, 2023

      Hello @mmachadopereira

      1. ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
      2. ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

      Best regards.

      STTwo-32

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