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Associate
July 7, 2023
Question

NUCLEO 32WL and Sigfox: ID and PAC Problems


When setting up the project I go to the ST url to get the ID and PAC from:

https://my.st.com/sfxp

the zip that is downloaded is corrupted and has a size of 0kb.

I have done this procedure hundreds of times so I am sure that the problem comes from the st side.

Can someone help me ? I have the production stopped... I have also created a support ticket a few days ago but nobody answer me 


This topic has been closed for replies.

18 replies

IIRHO.1
ST Employee
July 31, 2023

Hello again @mm2k4 @the energy guy @tomzo @BogdanPaduraru.  You can use Sigfox™ provisioning (st.com) now to get the credentials you're looking for. 

@mm2k4 When your question is answered, please close this topic by choosing "Accept as Solution". This will help other users find that answer faster.

Issam

Best Regards.

Issam

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.
Visitor II
September 15, 2023

Sorry to come back to this topic after few weeks, it seems that the Sigfox provisioning is not working again. Same as previously, the file has a .zip extension but contains in fact the text "Service unavailable, please try again later"

Thanks,

Bogdan 

Associate
October 13, 2023

Can confirm, this is still happening, please can you resolve ASAP.

Associate
October 16, 2023

@IIRHO.1 Is there not an alternative way we can do this? It seems that this process breaks quite often.

 

Associate
November 1, 2023

@IIRHO.1 any news on this - it is still down.

Graduate
November 7, 2023

Any update on this ? The zip file still contains the infamous "Service unavailable, please try again later".