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heyo
Associate III
December 20, 2022
Question

"You are not connected to the internet"

  • December 20, 2022
  • 2 replies
  • 1638 views

Hello, I'm using windows 10 and can not connect to internet. What can I do? TOUCHGFX 4.21.00693W00000WLOteQAH.png

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2 replies

Javier1
Principal
December 20, 2022
Yoann KLEIN
ST Employee
December 21, 2022

Hello @heyo​ ,

This problem happens when the user starts TouchGFXDesigner, and the program can't download Examples, Demos and Board Setup data from the server.

First, please check that you have a proper internet connection by opening a browser (I recommend Microsoft Edge in this case) and try to google something.

If it still does not work, try to reboot your computer and wait a couple of minutes before reopening TouchGFXDesigner.

/Yoann

Yoann KLEINST Software Developer | TouchGFX
Javier1
Principal
December 23, 2022

Maybe he is not, but if he is posting this in the forum for sure he has internet access

hit me up in https://www.linkedin.com/in/javiermuñoz/