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RMoli.3
RMoli.3
Associate III
April 12, 2023
Solved

What is the proper way to report a bug?

I am having a bug with Touchgfx designer. The pop up message asks to kindly report the issue. However, I am unable to find a palce to report and add my .log file.


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t.deckerBest answer
Senior II
April 12, 2023

Just post your bug report here, I'm not aware of a better way. See Since 4.20 I get a lot of TouchGFX Designer crashes and Writting text with Unicode::fromUTF8 bug for other TouchGFX bug reports.

When this account seems to be inactive, try @tdecker2 - ST can't change mail addresses, so I had to create a new account.
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3 replies

t.deckerBest answer
Senior II
April 12, 2023

Just post your bug report here, I'm not aware of a better way. See Since 4.20 I get a lot of TouchGFX Designer crashes and Writting text with Unicode::fromUTF8 bug for other TouchGFX bug reports.

When this account seems to be inactive, try @tdecker2 - ST can't change mail addresses, so I had to create a new account.
RMoli.3
RMoli.3Author
Associate III
April 12, 2023

If there is no other way to report an issue I guess I will have to proceed as you mention. I hoped I was missing something to properly report an issue :(

Tesla DeLorean
Tesla DeLorean
Guru
April 12, 2023

ST has internal tracking systems, but nothing public facing.

Would report here and attach files. PM the salient​ staff members if they request additional data or clarification.

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